Student consumer information is provided by the Office of Financial Aid and is the responsibility of the director of Financial Aid to oversee. Publications are reviewed and updated on an ongoing basis. Information may be provided to the media for publication. 

Methods of Disseminating Consumer Information

The Office of Financial Aid disseminates information through various channels, including our public website where all programs, application processes and deadlines are listed. Financial aid information is also included in various GGC media, including the student portal. The Office of Financial Aid also has various information pieces that are emailed to the student’s GGC email account. The Office of Financial Aid uses this as the primary means for contacting a student. New students are sent paper letters until they have registered for courses. The Office of Financial Aid also utilizes the College’s student portal, public website and social media sites.  Targeted and general announcements are posted in these media venues, in addition to sending student emails. The Office of Financial Aid sends an email, each January, to all students regarding consumer information.  In addition, the Office of Financial Aid sends an email, each term, to new students.

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Procedures and Forms Required to Apply for Financial Aid

All students who wish to receive federal or state funds must complete the Free Application for Federal Student Aid (FASFA). Students may be asked to submit documentation such as tax returns, birth certificates and Social Security cards, along with other items necessary to verify financial or dependency status. Students who do not wish to submit requested documentation will not receive a financial aid award.

Students who are chosen for verification by the Department of Education are required to supply additional information to the Office of Financial Aid. Verification of related documents include items such as a verification form and tax forms, including but not limited to, tax return transcripts, W2 forms, 1099 forms or 1040X forms. Should additional information be required to complete the verification process, the Office of Financial Aid contacts the student via various media, including the College email system and the student portal.

Students are notified at the beginning of each year by email that it is time to reapply for financial aid. Notifications are also posted across campus and through various media including but not limited to social media.

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Student Eligibility Requirements

The Student Eligibility Requirements are listed in the student portal and are as follows:

  • must be enrolled in or admitted to GGC and be a high school graduate, or have a GED.
  • students who wish to receive student loans or work in a Federal Work Study position must be enrolled in at least six hours. Pell, HOPE and other grants may vary, based on the number of hours enrolled.
  • must not be in default or owe a refund on any Title IV aid program from any source.
  • cannot receive aid for audit courses.
  • must meet Satisfactory Academic Progress standards.
  • must be a U.S. citizen, U.S. National or an eligible non-citizen (documentation of status may be required).
  • must have a completed financial aid file.
  • must be in an eligible program of study.

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Professional Judgment and Dependency Overrides 

The Higher Education Act of 1992 allows financial aid administrators to make professional judgment decisions for special or unusual family or student circumstances. These circumstances must be documented by the student. 

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Criteria for Selecting Recipients and Determining Award Amounts

Students who have a completed financial aid file are reviewed for financial aid eligibility. Award amounts for Direct Loans are determined by the student's grade level and remaining eligibility from need and budget limits. Pell EFC determines Pell eligibility. FSEOG is awarded to students who demonstrate extreme financial need and are chosen by a random selection. Students who are interested in working FWS positions must apply through Human Resources and eligibility for funds will be reviewed at that time.

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Study Abroad

View information on our study abroad programs and policies.

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Availability of Forms and Instructions

The FAFSA is available in paper form in the Office of Financial Aid, online and provided by the processor as a renewal to students who have previously filed. A federal PIN is provided by the processor. 

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Rights and Responsibilities of Students for Financial Aid

Student Responsibilities

Each student must:

  • complete all requested forms completely, accurately and in a timely fashion.
  • use all financial aid received solely for educational expenses related to GGC attendance.
  • submit, in a timely manner, all additional documentation requested by the Office of Financial Aid.
  • meet all Satisfactory Academic Progress (SAP) policies. View information about academic progress.

Student Rights

Each student has the right to:

  • know how financial need was determined.
  • know how financial aid will be distributed.
  • request an explanation of programs in the financial aid package.
  • refuse any financial aid offered.
  • request an explanation of GGC’s refund policy.
  • know what portion of financial aid is a grant and what portion must be repaid, and if the loan(s) is accepted, know the interest rate and loan repayment options and procedures.
  • examine the contents of aid records, provided a written request is made to the Office Financial Aid. Students may not review confidential records submitted by parents without the written consent of the parent whose information has been submitted.
  • appeal financial aid decisions regarding Satisfactory Academic Progress.

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Available Aid Programs

HOPE Scholarship

GGC participates in the state-run, lottery-funded Helping Outstanding Pupils Educationally (HOPE) Scholarship Program. Students may apply for this merit-based scholarship by the completion of a current-year FAFSA or the state application, GSFAPP. Students are reviewed for eligibility upon matriculation, at the end of each spring term and when the student crosses the 30-, 60- and 90-hour checkpoints. Georgia Student Finance Commission is the state agency who administers the HOPE Scholarship Program. More information is available at GAfutures.org.

Federal Pell Grant

GGC participates in the federally-funded, need-based Pell Grant Program. Students who have a completed financial aid file, demonstrate financial need and have not yet earned a baccalaureate degree are considered for the grant. More information is available at http://studentaid.ed.gov/types.

Student Loans

GGC participates in the Direct Loan Program. Students who have a completed financial aid file and demonstrate financial need are considered for the William D. Ford Direct Subsidized Loan Program. Students who have a completed financial aid file are considered for the William D. Ford Direct Unsubsidized Loan Program. Parents of dependent students may pursue a William D. Ford Direct Parent Loan for Undergraduate Students (PLUS). Any loan offered to a student must be accompanied by the student accepting the terms and conditions in the student portal, completing federal entrance counseling and master promissory note at studentloans.gov and the student actively accepting offered loans in the student portal. Parents, who have a student who is offered the PLUS Loan, must also complete the application and master promissory note at studentloans.gov. More information is available at http://studentaid.ed.gov/types.

Other Aid Programs

GGC participates in a variety of GI Bill Educational Benefits Programs. View the Office of Veteran Success area of our website for more information.

GGC participates in the Federal Work-Study Program (FWSP). Students who have a completed financial aid file, demonstrate financial need, and have successfully applied, interviewed and been hired for a FWSP position may participate in the program.

GGC has a small number of institutional scholarships and grants. Students who have a completed financial aid file, demonstrate financial need or academic merit or meet other award requirements are considered.

GGC's Office of Financial Aid works with students to honor any private scholarships or private/alternative loans a student may have secured.

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Cost of Attendance

Cost of attendance information is provided to students by various media including the website, student portal and new student programming. Adjustments may be made by the Office of Financial Aid if extenuating circumstances exist. While the Course Catalog and website offer estimated cost of attendance for students and families, individual cost of attendance is available in Banner Web via the student portal.

Additionally, the Net Price Calculator for GGC is available.

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GGC Bookstore and Textbook Information

GGC’s Bookstore offers books and supplies required for each course. View information on the International Standard Book Number (ISBN), retail price information of required and recommended textbooks, and supplemental materials. 

Students may also view textbook information through their student portal.

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Refund Policy

Students are notified of Refund Policies by various media including the website, student portal, financial aid correspondence via email and letters and in person with the Office of Financial Aid.  Additionally, the policy is available in the Course Catalog.

Students who are on an approved Leave of Absence from GGC should review the refund policy.

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Withdrawal Procedures

Students may find information on withdrawing from courses in the GGC Course Catalog. Students should also review the Course Catalog information on how refunds are issued for students who withdraw.

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Repeating Courses

Information on GGC’s Repeated Courses policy is available in the Course Catalog

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Academic Programs Offers

Academic program information is available from the Office of Admissions, Office of the Registrar and various media, including the website and new student programming. 

View information on internships.

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Student Retention and Completion Data

Student retention and completion data is determined and housed in the Office of Institutional Research. The Office of Financial Aid annually reviews all records and determines the proper destruction date.  Student files are maintained for five years after the last date of attendance, per the Board of Regent’s (BOR) policy. The Department of Education (DOE) policy states three years, but to be in compliance with BOR policy, the director of Financial Aid retains records for five years. 

View more on GGC's retention (PDF).

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Information for Students with Disabilities

Information for students with disabilities is available on the website and student portal, and is the responsibility of the Office of Disability Services.

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Other Consumer Information Pieces Available

Basic Financial Aid Information

Literature and brochures

Email: ggcfinancialaid@ggc.edu
Phone: 678.407.5701
Online: http://www.ggc.edu/admissions/tuition-and-aid/

General Information about the Institution

Various college media

Email: ggcadmissions@ggc.edu
Phone: 678.407.5313
Online: http://www.ggc.edu/about-ggc/
View GGC enrollment and student information (PDF).

Student and Consumer Complaint Process

Complaint Process

Georgia Gwinnett College desires to resolve student grievances, complaints, and concerns timely and fairly. Complaints regarding any aspect of GGC operations should be filed internally to GGC authorities first. If the complaint remains unanswered, the student should then file the complaint to external authorities. Contact information for filing complaints is given below.

Students enrolled in Georgia Gwinnett College may address concerns by following the institutional process as outlined in the Student Handbook and on line.

GGC Student Complaint Process

If the student does not receive satisfaction after exhausting the GGC Student Complaint Process, the student may address the concern through the State Consumer Complaint Process.  

State Consumer Complaint Process

External Contacts Process

Instructions for filing a complaint with the Southern Association of Colleges and Schools (SACSCOC)* may be made for issues not resolved at the institutional and state level.

SACSCOC Complaint Process (PDF)

*Note:

Georgia Gwinnett College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate and baccalaureate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404.679.4500 for questions about the accreditation of Georgia Gwinnett College. General inquiries about the institution, such as admissions requirements, financial aid, educational programs, etc., should be directed to Georgia Gwinnett College, not to the Commission's office.

Federal Student Financial Aid

Title IV of the Higher Education Act of 1965 governs the federal student financial aid programs of any institution. GGC is authorized to participate in federal Title IV programs.

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Student Right-To-Know Act

Information on Completion/graduation Rates for General Student Body

View GGC retention and graduation rate information.

Information on Completion/graduation Rates for Student Athletes

GGC did not enter into the National Association of Intercollegiate Athletics (NAIA) until fall 2013; no student athletes competed until this time.

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Drug and Alcohol Abuse Prevention Information and Policies

Contact Counseling and Psychological Services for drug and alcohol information.

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Crime Statistics

Contact Public Safety for crime statistics and crime prevention.

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Clery (Campus Security) Act

Contact Public Safety for information on the Clery Act and campus security.

For weather hotline/school status, call 678.407.5000.

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Family Educational Rights and Privacy Act (FERPA)

Contact the Office of the Registrar for information regarding FERPA.

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Availability of Employees for Information Dissemination

All campus offices are generally open year round with the exception of posted holidays. GGC Financial Aid staff members are available during office hours to provide consumer information.

Monday – Friday 8 a.m. to 5 p.m.

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Information on Accreditation

GGC is accredited through the Southern Association of Colleges and Schools Commission on Colleges. A final copy of the Southern Association of Colleges and Schools Commission on Colleges letter is kept in the office of the director of Financial Aid for submission on the Program Participation Agreement. 

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Voter Registration

View Voter Registration information.

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Satisfactory Academic Progress

Students receiving federal and state financial aid must meet Satisfactory Academic Progress Standards as outlined in the Course Catalog.

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GGC’s Attendance Policy

GGC’s attendance policy can be found in the Course Catalog

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Copyright Information

Copyright information is found in the GGC Student Handbook.

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Immunization Policy

Immunization documents are retained for two years by the College. View additional information on the immunization requirements.

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Establishing and Maintaining an Information Security Program

Information is available in the Course Catalog.

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Misrepresentation

Information is available in the Course Catalog

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College Navigator

View additional institutional information with College Navigator.

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