Engineering Innovation | Networking and Telecom | Enterprise Services | Information Security

Engineering Innovation

Drives technical innovation across Ed Tech and provides high-level technology engineering support.

Services Providing

  • Custom innovative solution design and implementation
  • Process improvement leadership
  • New technology pilots
  • High level diagnostics and troubleshooting support to other Ed Tech groups

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Networking and Telecom

Provide Internet, telephone and related services to the Campus community and Residence Halls.

Services Providing

  • Wired network connection
  • Wireless network connections
  • Telephone and voicemail
  • Firewall services
  • Internet connectivity
  • VPN services
  • Maintenance and management of physical copper and fiber cable wiring

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Enterprise Services

Manages the servers and related services that support GGC's computing infrastructure and interfaces with externally hosted services on behalf of the College.

Services Providing

  • Server and storage infrastructure support (application hosting)
  • Network file share services
  • High performance computing
  • Support for applications such as
    • Office 365
    • SharePoint
    • MyGGC portal infrastructure
  • Hosting for central applications such as
    • Card access systems
    • Lecture capture systems
    • Library systems
    • Secure print and Pharos Printing
    • GGC developed web based systems

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Information Security

Leads initiatives to protect GGC's technology assets from unauthorized access, modification and interruption through the use of policies, standards and technical security controls.

Services Providing

  • Security Policy and Standards development
  • Security incident response
  • IT security risk and compliance assessment
  • Security change requests (firewall and NAT)

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