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In the event someone has a medical emergency, remain calm and call 678.407.5333 or 911, or use an Emergency Call Box to report the incident. It is best to have the person calling 911 or 5333 physically with the patient at the time the call is made if at all possible. Be sure that the following information is provided to the dispatcher:
- The age and gender of the patient. If you are unsure of the patient’s age, estimate.
- The location of the patient.
- The nature of the medical emergency and whether or not the patient is conscious and breathing.
- Any other pertinent information, such as events leading up to the emergency or known past medical history of the patient.
Other Tips
- Do not take seriously ill or injured persons to the emergency room yourself, request an ambulance.
- Ensure that the scene is safe prior to approaching the patient and reassure the patient that help is on the way.
- If the patient is inside a building or a remote location, send someone to meet and direct EMS to the location, if possible.
- Do not move the patient unless absolutely necessary.
- If you are trained in first aid, you may provide care per your level of training until EMS arrives.
- Upon arrival of Campus Police and EMS, remain and provide any specific information or knowledge of the patient.
The Gwinnett County Fire Rescue Services has advanced life-support ambulances available 24 hours a day.
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