Utility Outage/Elevator Failure

Immediate Actions

Immediately report utility failures during regular work hours (Monday – Friday 8 a.m. – 5 p.m.) to the Facilities at 678.407.5900.
Immediately report utility failures after regular work hours, on weekends and on holidays to Facilities at 404.643.3949 / 678.507.6012 and Public Safety at 678.407.5333.

Report the outage to Facilities and Public Safety.
Help co-workers in darkened areas move to safer locations.
Unplug personal computers, appliances and non-essential electrical equipment.
Open windows for additional light and ventilation.
Check building elevators for stranded personnel. Advise Public Safety of locations of disabled elevators.
Follow the instructions provided by Facilities/Public Safety.

Evacuate the area immediately.
DO NOT attempt to shut off or manipulate valves.
DO NOT pull fire alarm, touch light switches or engage electrical equipment.
Activate building emergency notification procedures to ensure everyone in the building is notified.
Call Facilities and Public Safety to report the problem.
DO NOT switch on lights or any other electrical equipment.
Do not smoke within 500 feet of the leak.
If leak is outside, DO NOT remove any vehicles from the immediate area until cleared by Public Safety.
Account for all building personnel once outside and wait for further instructions from Public Safety.

An officer will be dispatched to the building in case of an elevator entrapment to assess the situation.
Remain calm and await the arrival of an elevator service technician.