schedule GGC Services

Updated Oct. 27

Campus Spaces | Classes | COVID-19 Health/ExposureCARES Act | LibraryPsychological | Technology | Tuition and Fees

Campus Spaces

Face coverings?

The University System of Georgia requires all faculty, staff, students and visitors to wear an appropriate face covering while inside campus facilities/buildings where six feet social distancing may not always be possible.

Face covering use is in addition to and is not a substitute for social distancing. Anyone not using a face covering when required will be asked to wear one or must leave the area. Repeated refusal to comply with the requirement may result in discipline through the applicable conduct code.

Masks are not required in housing suites or rooms, when a person is alone in an enclosed space or study room, or in an outdoor setting where social distancing measures are met.

Persons who cannot wear a mask for medical reasons may request an exemption.

How to Wear Cloth Face Coverings

Return to campus plan?

The University System of Georgia has approved GGC’s comprehensive plan to return to campus. The documents that follow include an overview, general operations and activities around student life. Each document contains information pertinent to the entire campus community.

Cleaning: classrooms, dining areas, restrooms?

Classrooms

Materials will be available in the classroom to clean surfaces between classes. Each classroom will be thoroughly cleaned each evening, and a deep cleaning will happen over the weekend.

Dining Areas

Per CDC guidelines, the Dining Hall will be frequently cleaned during the day: wiping down chairs and booths between seatings, and sanitizing tables and other frequently touched items. The Dining Hall is also included in the deep clean each weekend. All other dining areas on campus will be cleaned several times during the day and once in the evening using CDC cleaning standards.

Restrooms

Restrooms will be cleaned by contract custodial several times each day and once in the evening using CDC cleaning standards. Restrooms are included in the weekend deep cleaning.

Classrooms safe?

GGC has reduced capacities in classroom in compliance with guidelines by the Centers for Disease Control (CDC) and the Georgia Department of Public Health. Masks are required on campus. Sanitizers will be available for use in every classroom. Classrooms will be disinfected every evening by cleaning staff, and each classroom will undergo a deep cleaning every weekend.

Common areas?

All shared spaces will be marked with safe distance indicators and extra furniture will either be removed or made inoperable.

Hand sanitizer availability?

There are hand sanitizer stations all around campus and they will be monitored so as to keep them operating.

Tape on the floor (social distancing and traffic flow)?

GGC has placed visual traffic directions using tape on the floors to designate one-way traffic areas, as well as to indicate safe self-distancing measurements in certain places on campus. Be aware, and follow the directions.

Don’t feel safe coming to campus?

GGC anticipates that between 20-25% of fall semester courses will be offered online. Be aware, however, that every precaution is being taken to reduce the number of people on campus at any given time. Hybrid courses will proceed largely online, with limited physical classroom activity.

Water fountains and bottle-filling stations?

All water fountains and bottle-filling stations have been disabled in compliance with best practices suggested by CDC.

Student housing open?

GGC’s suite style living features all single rooms, and is open. Staff are instructed on safety procedures, and all appropriate measures will be taken to ensure a safe home away from home for student residents.

Library?

The Kaufman Library is open.

Learn more about Library Services

Between classes?

All GGC buildings are open, as are all the green spaces on campus. Please observe social distancing guidelines (no closer than six feet) and wear a cloth face covering.

Face-to-face advantages?

There are clear advantages to face-to-face instruction. For one, as a pedagogical mode, it is the one both students and faculty are best at, owing to each’s long experience with it. Students appreciate the ability to interact in a familiar way with faculty, and most faculty find it easier to connect with students when they can combine what they hear from students with what they see in their body language.

Many students need face-to-face instruction in some way to thrive. These students count on familiar and reliable modes of coaching and encouragement, experienced in real time, to self-assess whether they are “getting it” and, if not, which part is not clear. Having a face-to-face outlet on a regular basis keeps these students better engaged.

The return to face-to-face instruction will help mitigate the challenges some students face with regard to technical challenges. For a student without a suitable device or reliable internet, going wholly online was difficult in the extreme. Having some face-to-face instruction can keep those students engaged, able to participate, and succeeding. All these speak to a part of our core mission.

Class Options

2021 Spring Semester course format: online, hybrid, face-to-face, eCore

When building your schedule for spring 2021, reflect on how your courses worked during the fall semester and talk with your advisor or faculty mentor.

Read the descriptions that follow to identify how classes will be taught and listed Banner.

Online

"Online" with "TBA" times and days: asynchronous class – you log in and complete it according to stated deadlines, but there is no regular time when you and your classmates meet together.

"Online" with specific times and days: class meets synchronously – you will log on to an online platform to experience class at the same time as your classmates.

Hybrid

Includes some in-person classroom time with instructors dividing students’ time based on the social distancing capacity of the classroom. Other material will be offered online, sometimes synchronously and sometimes asynchronously.

Face-to-face

Listed class has neither online nor hybrid labels and meets in person. These are largely labs and clinical courses.

eCore

"Online" with "TBA" for both times/dates and instructor: Usually an eCore class offered by the USG that is fully online, but usually not taught by GGC instructors.

Accommodations

If you have a medical condition that puts you at high risk for severe illness from COVID-19 and need your classes to be completely online, please choose classes that are designated as “online” in Banner. If you need an alternative educational arrangement and are at a higher risk for severe illness from COVID-19, please view information under COVID-19 Health and Exposure: Higher risk for severe illness from COVID-19.

All protocols for cleaning the classrooms will be followed for any classes meeting on campus. 

For questions about GGC’s campus return plan, campus services and more, be sure to visit GGC's Public Health FAQs, which is updated frequently.

Attendance policy?

Guidance from both the Centers for Disease Control and the Georgia Department of Public Health instructs anyone with symptoms of COVID-19 infection to stay home. Self-quarantine should also be done if a person has contact with a person infected with COVID-19, under 6 feet away for more than fifteen minutes. A strict attendance policy is not recommended for the spring semester.

Students must still complete all required work (assignments, tests, labs, and the like) in order to pass a course.

Faculty office hours and mentoring?

Faculty will meet virtually for one-on-one meetings with students, including for office hours and mentoring.

Missed class time due to COVID-19?

Your instructors will work with you to help you get caught up. Other options, including a medical withdrawal, may also be open to you.

COVID-19 Health and Exposure

Symptoms of COVID-19?

  • Fever (measured temperature above 100.4 degrees Fahrenheit, or you feel feverish)
  • Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

From the CDC

If you are sickCDC coronavirus information and resources

Higher risk for severe illness from COVID-19?

Students who fall into one of the CDC categories for being at higher risk for severe illness due to COVID-19 may self-identify and request a reasonable alternative educational arrangement. Students who believe that they fall into one of the risk categories must submit a request for an alternative educational agreement. Students must submit medical documentation demonstrating that the student has one of the underlying medical conditions as part of the request. Students may make a request for a reasonable alternative educational arrangement by contacting Disability Services.

If a student requests an alternative educational arrangement based on one of the qualifying risk categories and provides supporting documentation, then Disability Services will engage in an interactive process with the student to determine if a reasonable alternative educational arrangement is available. This process will be similar to the way Disability Services addresses ADA and Section 504 accommodation requests from students with disabilities and/or temporary impairments.

Contact Disability Services CDC COVID-19 Increased Risk Information

Experiencing symptoms of COVID-19?

If you have any symptoms, you should go to a Georgia Department of Public Health COVID-19 testing site. You must self-isolate until the testing results are back. If the results are negative, you must still self-isolate for 10 days since symptom onset.

You may return to campus when the following are met: 

  • You remain fever-free without the use of fever reducers for 24 hours, and
  • You show improvement in respiratory symptoms (e.g., cough, shortness of breath), and
  • It has been at least 10 days since your symptoms first appeared.
  • COVID -19 testing prior to returning is recommended, but not required. 

COVID-19 Symptoms

  • Fever (measured temperature above 100.4 degrees Fahrenheit, or you feel feverish)
  • Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

From the CDC

If you are sickCDC coronavirus information and resources

Exposure notification from GDPH or others?

If notified of an exposure by the Georgia Department of Public Health (GDPH) or a person who has tested positive, you must remove yourself from campus for 14 days, even if you are not showing symptoms. While you await test results, you must remain at home in self-isolation and keep your mentor/dean informed of your return-to-campus status.

Obtain a test for COVID-19 at least once during your quarantine. If you have no symptoms, the test should take place on the tenth day of quarantine to allow for more accurate results.

Obtain a test earlier in your quarantine if you experience any of the following symptoms: 

  • Fever (measured temperature above 100.4 degrees Fahrenheit, or you feel feverish)
  • Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you have tested positive at any testing site or facility, please self-report using the COVID-19 Student Form.

Self-reporting assists with internal tracing for reporting to the University System of Georgia. No identifier information will be sent, only aggregate data for the college. To help determine the risk of potential exposure to coworkers and others on campus, exposed individuals will be contacted by the Georgia Department of Public Health (GDPH), and all tracing will be done by the GDPH in collaboration with the GGC point of contact.

Testing for COVID-19?

Free testing for COVID-19 is available from the Georgia Department of Public Health. Testing may also be available through your primary care physician or local pharmacy clinic. GGC does not offer COVID-19 testing on campus.

Testing Resources

Positive COVID-19 test: you or your classmate?

I've tested positive for COVID-19

Students who test positive for COVID-19 must self-isolate at home until they have recovered. 

If you have tested positive at any testing site or facility, please self-report using the COVID-19 Student Form.

Self-reporting assists with internal tracing for reporting to the University System of Georgia. No identifier information will be sent, only aggregate data for the college. To help determine the risk of potential exposure to coworkers and others on campus, exposed individuals will be contacted by the Georgia Department of Public Health (GDPH), and all tracing will be done by the GDPH in collaboration with the GGC point of contact.

Classmate tested positive for COVID-19

If a positive test is confirmed among your segmented classmates, all of you will self-quarantine for 14 days and the course will proceed online (remember: you’re not coming to every class meeting). The instructor will also be in self-quarantine and will teach online. Remember too that your instructor teaches more than one class. Since he/she will be in quarantine, all his/her classes will be online; thus, your class may have to go online for a period of time even if no one in your class has tested positive.

Georgia Department of Public Health has established a public COVID-19 helpline with information about testing and services at 866-PUB-HLTH (866.782.4584).

From the CDC

If you are sickWhen can I be around others?CDC coronavirus information and resources

Contact tracing?

Contact tracing is done by the Gwinnett Department of Public Health. If a community member gets a positive test, he/she will be interviewed to determine those who have been in contact with the person testing positive, and those people will be contacted.

If contacted by the Department of Public Health, it is critical that you answer the call and follow the directions given in their entirety.

When to return to campus after self-isolation?

Georgia Gwinnett College is requiring a symptom-free based recovery strategy in accordance with Georgia Department of Public Health guidance. You are considered recovered and may return to campus when the following are met:

  • You remain fever-free without the use of fever reducers for 24 hours, and
  • You show improvement in respiratory symptoms (e.g.,cough, shortness of breath), and
  • It has been at least 10 days since your symptoms first appeared.
  • COVID -19 testing prior to returning is recommended, but not required. 

From the CDC

When can I be around others?CDC coronavirus information and resources

Face coverings?

The University System of Georgia requires all faculty, staff, students and visitors to wear an appropriate face covering while inside campus facilities/buildings where six feet social distancing may not always be possible.

Face covering use is in addition to and is not a substitute for social distancing. Anyone not using a face covering when required will be asked to wear one or must leave the area. Repeated refusal to comply with the requirement may result in discipline through the applicable conduct code.

Masks are not required in housing suites or rooms, when a person is alone in an enclosed space or study room, or in an outdoor setting where social distancing measures are met.

Persons who cannot wear a mask for medical reasons may request an exemption.

How to Wear Cloth Face Coverings

GGC Health Services and appointments for students?

Health Services does not offer COVID-19 testing.

Walk-in visits are not available for Fall semester. 

Call Health Services at 678.407.5229 for the following student services: 

  • Appointment availability
  • To get first-aid items such as ice packs, heat packs, thermometers, bandages
  • To pick up other items, such as over-the-counter medications or condoms
CDC coronavirus information and resources

CARES Act / Emergency Funds

Federal CARES Act / GGC's Student Emergency Fund

The Federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act) provides economic relief for college students who qualify according to the guidelines set forth by the U.S. Department of Education. Georgia Gwinnett College has signed and returned the certification and agreement to receive $13,570,330 in funding through the CARES Act. GGC will use at least 50% of the total award ($6,735,165) to provide support to students who were impacted financially by GGC moving to online instruction. GGC’s Student Emergency Fund provides assistance to GGC students in need. View CARES Act Quarterly Budget and Expenditure Reporting for Section (a)(1) Institutional Portion and Section (a)(2). Email questions to cares@ggc.edu.

Qualifications for CARES Act economic relief?

Title IV and Pell Grant eligible students (based on completed FAFSA) enrolled in spring classes who transitioned to online after March 13, 2020 will automatically be awarded. All others will need to apply.

CARES Act/Student Emergency Fund Request form (login required)

Amount of CARES Act relief funding?

  • $900: Qualified full-time students (12 or more credit hours)
  • $450: Qualified part-time students (6-11 credit hours)

When to expect CARES Act funds?

Fund distribution began during the week of April 27 to qualified Pell Grant eligible students. Students who submit an application for assistance would receive any approved funds as soon as possible following a thorough review of the application.

Notification of CARES Act award?

Eligible students will receive an updated financial aid notification with their CARES Act award through their GGC Claw Mail email.

Disbursement of CARES Act funds?

If the student is eligible, CARES Act funds will be processed in Banner (login required). CARES Act funds will be disbursed by the student’s preferred method of payment on file with the College. For quicker delivery, we encourage students who are not currently enrolled in direct deposit to sign up through Student Account Center (login required).

Applying for additional CARES Act funds?

Funds may be available for students who have a FAFSA on file and who apply for assistance by completing and submitting the CARES Act/Student Emergency Fund Request form (login required). These requests will be granted based on the individual’s need and circumstance. Additional funding is intended for expenses related to the disruption of campus due to coronavirus (including eligible expenses under a student’s cost of attendance such as food, housing, course materials, technology, health care, and child care).

Applying for Student Emergency Fund assistance?

Students who self-identify their needs by completing a CARES Act/Student Emergency Fund Request form (login required) can apply for these funds regardless of whether or not they have completed a FAFSA form. The need will be evaluated and funds may be awarded based on eligibility and demonstrated need.

Didn’t complete 2019/2020 FAFSA for spring and summer fund requests?

Students who have not submitted a FAFSA application can complete and submit their FAFSA form as soon as possible (no later than June 30, 2020). In the event new FAFSA applicants receive Title IV eligibility status, GGC will work to provide CARES Act fund allocations to these students as soon as possible.

CARES Act award statistics?

GGC estimates that approximately 8,600 students may be eligible to receive CARES Act funding.

CARES Act Funds Awarded

Date Number of Students Amount
10/15/2020 6,004 $5,533,920
10/07/2020 5,967 $5,492,277
09/23/2020 5,965 $5,476,509
09/17/2020 5,964 $5,469,060
09/10/2020 5,964 $5,466,860
08/26/2020 5,961 $5,447,350
08/12/2020 5,956 $5,413,251
08/06/2020 5,953 $5,390,776
07/22/2020 5,937 $5,352,483
07/14/2020 5,930 $5,316,735
07/08/2020 5,910 $5,278,952
06/26/2020 5,910 $5,243,765
06/12/2020 5,903 $5,190,165
05/26/2020 5,869 $5,100,751
05/12/2020 5,830 $4,994,811

Kaufman Library

Study spaces, check-outs and returns for fall?

Computer and Study Spaces

The Kaufman Library opens Aug. 10 with controlled access due to social distancing guidelines. Study rooms (with reduced occupancy) must be booked online via study room reservation (up to 14 days in advance, three hours per day limit).

Book Returns

All books should be returned using the book drop outside the library on the side facing the Student Center (open 24/7). Other library materials should be returned inside the building.

Please contact the Bookstore to return rentals.

Borrowing Materials

Walk-in library users may check out items using your Claw Card by bringing them to the main desk on the first floor.

Questions? Please contact Ask a Librarian.

View more about the Kaufman Library

GALILEO password?

Log into MyCourses (D2L).

Psychological Services

CAPS Overview Video

Counseling and Psychological Services overview by Dr. Andrew Stochel

Psychological Services Available?

Counseling and Psychological Services (CAPS) offers telehealth sessions with students over the phone or using video chat. In-person services are suspended until further notice.

Services are available Monday through Friday from 9 a.m. to 5 p.m. by calling 678.407.5592. We encourage you to contact us if you need assistance or have questions.

Students who are new to CAPS will need to contact CAPS to schedule a screening appointment. Students who are currently connected with a CAPS counselor may contact them directly to schedule an appointment.

In order to participate in sessions at CAPS, all students must complete the following:

  1. Review and sign the informed consent forms (PDF). Please review the entire document as there are multiple spots to sign.
  2. Return signed copies via email to rcrenshaw1@ggc.edu before your first appointment.

View instructions to digitally sign a PDF.

Eligible?

In accordance with laws and regulations pertaining to mental health practice in the state of Georgia, students who have relocated out of state are not currently eligible for ongoing tele-health services from Counseling and Psychological Services (CAPS).

However, we are happy to talk with you to assist with your concerns, provide continuity-of-care consultations, and help you connect with local resources. If you are already connected to an outside counselor, please reach out directly to your outside counselor.

Emergency Assistance

Emergency assistance is available 24/7.

  • GGC Public Safety: 678.407.5333
  • Georgia Crisis and Access Line: 800.715.4225
  • National Suicide Prevention Lifeline: 800.273.8255 
  • Gwinnett Domestic Violence Crisis Hotline: 770.963.9799 
  • Mosaic Georgia (Sexual Assault): 866.900.6019
  • National Domestic Violence Hotline: 800.799.SAFE (7233)
  • SAMHSA National Helpline for Substance Abuse: 800.662.HELP (4357)
  • National Alliance on Mental Health (NAMI) Helpline: 800.950.NAMI (6254)
  • Georgia COVID-19 Emotional Support Line: 866.399.8938

Coping Techniques (with videos)

View information about coping in stressful times on the GGC blog as well as the following resources:

GGC Videos

Additional Resources

Technology

Technology support for faculty and staff?

Microsoft Office

Faculty and staff may install Microsoft Office on up to five personal devices (PCs, macs, tablets and smartphones). View MS Office download instructions (login required).

Telework-related Helpdesk Knowledgebase Articles

Communication and collaboration tool: Request Microsoft Teams and training for this communication and collaboration tool that integrates chat, screen sharing, video conferencing and file collaboration all into one application. View MS Teams training.

Online synchronous classes: Blackboard Bb Collaborate Training provides a tool that can be used to facilitate online synchronous classes.

Connecting to GGC network: VPN installation provides a private and secure connection to access GGC network resources off campus.

GGC office desk phone: Find instructions to forward incoming calls and online/email access to voicemail messages.

GGC Helpdesk Requests or Questions

Contact the Helpdesk between 8 a.m. and 5 p.m., Monday through Friday, by calling 678.407.5611, emailing helpdesk@ggc.edu, or logging into the Helpdesk knowledgebase.

Technology support for students?

What if I don’t have the technology I need?

Two options are available for those without laptops. 

You may qualify for a loaner laptop with a recommendation from a faculty member. Loaner laptops are limited and checked out for a semester at a time. 

Alternatively, laptops are available for purchase through the bookstore, and if it’s required for your major, you may qualify to use a portion of your financial aid to cover the cost.  Inquire at the Helpdesk about software needs. There may be college-licensed software that can be provided for you.

Software and Training Resources

Microsoft Office

Students may install Microsoft Office on up to five personal devices (PCs, macs, tablets and smartphones). View MS Office download instructions (login required).

Technology Needs

Students who need Internet connectivity are encouraged to contact Internet service providers, such as Comcast and Spectrum, about special offers/pricing that may be available. Please be advised that providers will likely start charging for service after an introductory period.

View Georgia Public Library Services for access to WiFi and other digital resources.

If you have additional technology needs, please discuss with your instructor.

Accommodation

Students seeking accommodation should contact Disability Services at 678.407.5883 or disabilityservices@ggc.edu.

GGC Helpdesk Requests or Questions

Contact the Helpdesk between 8 a.m. and 5 p.m., Monday through Friday, by calling 678.407.5611, emailing helpdesk@ggc.edu, or logging into the Helpdesk knowledgebase.

eduroam, wireless roaming Internet connectivity service?

eduroam is an international wireless roaming service that provides secure Internet connectivity. It is available at all campuses in the University System of Georgia, plus thousands of other locations including more than 600 colleges, universities, and research facilities in the U.S. and over 100 countries.

Connect to wireless at any eduroam location by logging in with your GGC Claw Mail email address and password. 

Device-specific Instructions

Windows Device
  1. Open WiFi/wireless settings icon on bottom right task bar.
  2. Select eduroam from the list of available wireless connections.
  3. Enter your GGC Claw Mail address and password.
Mac Computer
  1. Select eduroam from Wi-Fi section in menu bar.
  2. Enter GGC Claw Mail address and password.
  3. Click Join.
  4. Click on Continue when prompted to examine the server’s certificate.
  5. Enter username and password of user with admin access to make change if prompted.
iPhone/iPad (iOS)
  1. Click Settings (from home screen), click on Wi-Fi, select eduroam.
  2. Enter GGC Claw Mail address and password.
  3. Click Join.
  4. Click Trust when warned about the server certificate.
Android
  1. Click on Settings, click on Connections, click on Wi-Fi, select eduroam.
  2. Select PEAP for EAP method.
  3. Enter identity as GGC Claw Mail address.
  4. Enter GGC password.
  5. Select Don’t validate for CA Certificate.
  6. Click on Connect.

Please contact the GGC Helpdesk with questions: helpdesk.ggc.eduhelpdesk@ggc.edu; 678.407.5611.

Tuition and Fees

Fall 2020 fees?

Fall semester tuition structure and applicable fees will be assessed regardless of the format through which a course is offered.