Updated March 31

Campus | Classes | Events | Housing | Library | PsychologicalRefunds | Services | Technology


All Georgia Gwinnett Grizzlies athletics competitions are cancelled through the end of spring semester. Updates will be provided as they become available.

Campus Access

Study on campus?

Students are not allowed to return to campus until they receive permission from the institution.

The college will remain open, with minimal staff physically on-site, to ensure continuity of certain services.

All buildings will be locked.

Buildings open/unlocked?

All buildings will be locked. The college will remain open, with minimal staff physically on-site, to ensure continuity of certain services.

For access, please call Public Safety at 678.407.5333.

Faculty and staff on campus?

All buildings will be locked. The college will remain open, with minimal staff physically on-site, to ensure continuity of certain services.

For access, please call Public Safety at 678.407.5333.

Bookstore hours? Textbook orders and rentals?

The Bookstore is closed for the remainder of the spring semester.



  • Place orders for summer and fall semesters through Barnes & Noble College: Faculty Enlight under faculty resources.

Email questions to sm595@bncollege.com.


When will classes resume?

Monday, March 30, we will resume instruction online in response to the University System of Georgia’s (USG) decision that all 26 institutions, including Georgia Gwinnett College (GGC), will move to online teaching and learning for all courses for the remainder of the semester.

Students are still enrolled at GGC and will be expected to do their work as directed by faculty. Instructors will be communicating with students about course requirements in the new format. Educational Technology will continue to provide online assistance throughout this period of remote learning. Kaufman Library will not be open, but will be available for online assistance.

Academic experiences

Clinical experiences, research experiences, field experiences, and internships will be managed by the dean of each respective school.

Prepare for virtual learning

Students are encouraged to prepare for virtual learning. This includes making arrangements to be able to access MyCourses (D2L) on a regular basis. If you do not have desktop or laptop computing access at home, access may be available at a Gwinnett County Public Library location. If the libraries close, you will be able to use your smart phone to access MyCourses (D2L).

Plans for the continuation

Students can expect to hear from their faculty about plans for the continuation of their classes.


Instruction through eCore will continue as currently scheduled.

English Language Institute?

The English Language Institute (ELI) will resume instruction for the rest of Spring B session through online and other alternate delivery on Monday, March 30. Spring B session will end on May 7. For further information, please contact ggceli@ggc.edu.

Current ELI participants have been emailed with additional details at their GGC Claw Mail addresses.


Events scheduled to take place on campus through the end of the spring semester will not take place. Details about rescheduling and events beyond this period will be provided as they become available.

Confirmed cancellations

  • Readings, Writings and All that Jazz, March 17-31
  • Talks in Linguistics, April 6, 8 and 10
  • Preview Day, April 18
  • Presidential Investiture, April 24
  • Biddlecomb Tutoring Award Ceremony, April 30
  • Spring Commencement, May 14

Housing for Students

Housing move-out?

All residents must vacate the residence halls no later than Sunday, March 29 at 5 p.m. However, for those students who are unable to depart campus, we will make every effort to accommodate you.

Affected student residents have been emailed with additional details.

Residence halls closed?

Residence halls will be closed, with minimal exceptions for students unable to return home, or who cannot find housing elsewhere. Students will receive specific instructions from campus leaders regarding when they will be allowed to return to campus to retrieve their belongings from residence halls. Students must follow those instructions. For those students who are unable to depart campus, we will make every effort to accommodate.

Kaufman Library

Library resources?

Access to library databases including full text articles, e-books, streaming media, statistics, images, etc., remain available 24/7/365, with no interruption in service. As always, these resources are accessible through the Kaufman Library home page.

Physical items including print books, lending technology, and other lending items are not available.

GIL Express borrowing is not available.

Items currently checked out will have fine accrual stopped as of Friday, March 13, at 6 p.m., resuming once campus is back in operation. Any fines accrued due to items being overdue as of this date/time are still valid.

Library services?

Research help and in-depth research consultations are available from Ask a Librarian.

Ask a Librarian

Interlibrary Loan requests for articles are available, although check that the lending library is offering service.

Library Hours

GALILEO password?

Log into MyCourses (D2L) or your online library account.

Psychological Services

Psychological Services Available?

Counseling and Psychological Services (CAPS) offers telehealth sessions, speaking with students over the phone. In-person services are suspended until further notice.

Services are available Monday through Friday from 9 a.m. to 5 p.m. by calling 678.407.5592. We encourage you to contact us if you need assistance or have questions.

Students who are new to CAPS will need to contact CAPS to schedule a screening appointment. Students who are currently connected with a CAPS counselor may contact them directly to schedule an appointment.

In order to participate in sessions over the phone with CAPS, all students must complete the following:

  1. Review and sign both an informed consent form (PDF) and a supplemental telehealth informed consent form (PDF).
  2. Return signed copies via email to rakeidra.crenshaw@ggc.edu before your first appointment.

View instructions to digitally sign a PDF.


In accordance with laws and regulations pertaining to mental health practice in the state of Georgia, students who have relocated out of state are not currently eligible for ongoing tele-health services from Counseling and Psychological Services (CAPS).

However, we are happy to talk with you to assist with your concerns, provide continuity-of-care consultations, and help you connect with local resources. If you are already connected to an outside counselor, please reach out directly to your outside counselor.

Emergency Assistance?

Emergency assistance is available 24/7.


Refund amounts and distribution?

View information about refund amounts, distribution and other FAQs related to COVID-19.

Services on Campus

Access to doctors, nurses and mental health specialists for students?

Mail services?

The Mail Room located in D-1470 will open from 1 p.m. to 1:30 p.m., Monday through Friday. There will be no campus delivery. Email questions to ClawCard@ggc.edu.

Student Residents

Student residents remaining on campus may pick up mail during the stated time only if a delivery notice is sent to your Claw Mail.


Staff may pick up mail pertaining to critical function during the stated time.

Health services?

If you are experiencing flu-like symptoms, self-isolate and monitor your temperature (PDF). Flu-like symptoms include cough, fever, body aches, fatigue, runny nose and sore throat. Call ahead before visiting your doctor’s office, urgent care or emergency room if you suspect that you have been exposed to COVID-19 (coronavirus).

Georgia Department of Public Health has established a public COVID-19 helpline with information about testing and services at 866-PUB-HLTH (866.782.4584). The CDC also has online information: “What to do if you are sick.”

If you are not experiencing flu-like symptoms and wish to speak with someone regarding scheduling an appointment on-campus, please call Health Services at 678.407.5675.

Meal services for remaining student residents?

The Dining Hall and all Grizzly Dining retail venues closed. Meal distribution for student residents remaining on campus is available in Building 1000 (near the security desk) for the remainder of the semester.

Meal Distribution Hours

Lunch: 12:30 – 1 p.m.
Dinner: 5:30 – 6 p.m.

Please note that menu items may differ due to staffing and availability.

CDC Mitigation Strategies for Social Distancing

Please adhere to the following practices to support CDC mitigation strategies for social distancing.

  • Pick up food in Building 1000 (near the security desk).
  • Adhere to pick-up times, as any remaining food will be removed.
  • Leave the area immediately after picking up food.
  • Refrain from touching surfaces unless it is necessary for food procurement.
  • Maintain six feet of physical separation from staff during food procurement process.
  • Do not leave food unattended.

Email questions or concerns to Auxiliary Services: clawcard@ggc.edu.

Student Affairs support?

The following student support is available online, by phone or by email:

  • Students can reach out to Grizzlies Helping Grizzlies assistance by calling 678.407.5882 or emailing Student Affairs from your GGC Claw Mail.
  • Find online information about and submit to Student Complaints.
  • The GGC Student Behavioral Concerns Team (SBCT) promotes campus safety and the well-being of students through the identification, assessment, intervention and management of student situations that may pose a threat to the safety and wellbeing of the campus community and/or the individual student. The SBCT develops intervention and support strategies and takes appropriate action to help connect the student to any necessary resources and/or further resolve the situation. Report concerning behavior online.

Student Success advising (online) through MAC?

Need a Student Success Advisor

Students who need the support of student success advisors in the Mentoring and Advising Center (MAC) should email STSadvising@ggc.edu from their GGC Claw Mail email account. An advisor will respond within one business day.

Accessing Student Success Advisors

If you are assigned to a Student Success Advisor, log in to your online advising course through the MyCourses.ggc.edu (Brightspace by D2L). The online advising course is listed under the “All” tab.

Submit questions using the instant messages function. Your advisor will respond within one business day.

  1. Click envelope icon (top right of Advising Course homepage).
  2. Choose "Instant Messages." 
  3. Select your advisor's name from the class list.
  4. Type your message, then click send.  

Tutoring and virtual PSI sessions?

Access online tutoring from the MyCourses.ggc.edu (D2L) home page. Click the “eTutoring” link, then follow the prompts. The Academic Enhancement Center also offers online workshops through Student Lingo.

In-person tutoring in the Academic Enhancement Center is unavailable.

Please contact us if you need assistance: aec@ggc.edu.

Peer Supplemental Instruction (PSI)

Peer Supplemental Instruction (PSI) is available through live virtual PSI sessions to support students in the following courses:

  • BIOL 1107K, 1108K, 3200K, 3400K;
  • CHEM 1211K, 1212K
  • MATH 1111, 1113, 2200

View the weekly updated virtual PSI session schedule.


Technology support for faculty and staff?

Microsoft Office

Faculty and staff may install Microsoft Office on up to five personal devices (PCs, macs, tablets and smartphones). View MS Office download instructions (login required).

Telework-related Helpdesk Knowledgebase Articles

Communication and collaboration tool: Request Microsoft Teams and training for this communication and collaboration tool that integrates chat, screen sharing, video conferencing and file collaboration all into one application. View MS Teams training.

Online synchronous classes: Blackboard Bb Collaborate Training provides a tool that can be used to facilitate online synchronous classes.

Connecting to GGC network: VPN installation provides a private and secure connection to access GGC network resources off campus.

GGC office desk phone: Find instructions to forward incoming calls and online/email access to voicemail messages.

GGC Helpdesk Requests or Questions

Contact the Helpdesk between 8 a.m. and 5 p.m., Monday through Friday, by calling 678.407.5611, emailing helpdesk@ggc.edu, or logging into the Helpdesk knowledgebase.

Technology support for students?

Software and Training Resources

Microsoft Office

Students may install Microsoft Office on up to five personal devices (PCs, macs, tablets and smartphones). View MS Office download instructions (login required).

Adobe Creative Cloud (limited term)

Adobe is offering Creative Cloud to enrolled students through May 31.

  1. Visit creativecloud.adobe.com, enter your GGC Claw Mail address, and click “Continue.”
  2. Select school.
  3. Enter your GGC username and password, and sign in (multi-factor authentication (MFA) required).
  4. From the Creative Cloud website, browse for the desired application, download, and install.
IBM SPSS Statistics (trial subscription)

IBM is offering an SPSS Statistics trial subscription to students through June 15, 2020. Visit IBM to register, download SPSS Statistics (v25), and activate your account.

Technology Needs

Students who need Internet connectivity are encouraged to contact Internet service providers, such as Comcast and Spectrum, about special offers/pricing that may be available. Please be advised that providers will likely start charging for service after an introductory period.

If you have additional technology needs, please discuss with your instructor.


Students seeking accommodation should contact Disability Services at 678.407.5883 or disabilityservices@ggc.edu.

GGC Helpdesk Requests or Questions

Contact the Helpdesk between 8 a.m. and 5 p.m., Monday through Friday, by calling 678.407.5611, emailing helpdesk@ggc.edu, or logging into the Helpdesk knowledgebase.