Updated Oct. 7

Return to CampusCampus Spaces | Classes | COVID-19 Health/Exposure | CARES Act | HEERF II and III | Psychological | Technology

Return to Campus: Phase 5

Fall Semester 2021 plans?

The University System of Georgia (USG), in consultation with the Georgia Department of Public Health, has issued guidance for GGC to plan to resume normal operations for the Fall 2021 semester. This will include a return to in-person classes and on-campus student experiences, including activities, events and recreational opportunities.

Recognizing that the pandemic is still active, we will continue to educate and remind students, faculty and staff of the individual responsibility to practice all of the behaviors known to reduce the spread of COVID-19, which includes encouraging vaccination against the disease.

Social distancing requirements?

Fully vaccinated individuals can resume campus classes and other activities without physically distancing. Unvaccinated individuals are strongly encouraged to continue socially distancing from others when possible.

Face coverings?

Everyone is encouraged to wear a mask or face covering while inside campus facilities.

Unvaccinated individuals are strongly encouraged to continue wearing a face covering while on the GGC campus, both indoors and outdoors.

How to Wear Cloth Face Coverings

Vaccination clinics?

Search for a location convenient to you on Vaccines.gov.

Vaccination confirmation?

At this time, GGC does not require proof of vaccination. The College continues to educate and remind students, faculty, and staff of the individual responsibility to practice all of the behaviors known to reduce the spread of COVID-19, including encouraging vaccination against the disease.

Student life?

GGC will resume traditional student life activities beginning in the fall. We will follow Georgia Department of Public Health guidelines in mitigating issues related to the COVID-19 pandemic during student programs and activities.

Events and gatherings?

As the University System of Georgia has instructed us, we will follow the most recent executive order from the governor related to events and gatherings. GGC may also establish specific guidelines for hosting events and gatherings. Any campus specific guidelines will be communicated.

GGC Athletics?

GGC will continue to follow COVID-19 guidelines of the National Association of Intercollegiate Athletics.

What if the pandemic worsens or new guidelines from the CDC, the GDPH, or the USG emerge?

All guidance listed is subject to change based on recommendations from the Georgia Department of Public Health (GDPH). GGC will continue to coordinate with the University System of Georgia (USG) in order to implement all relevant guidance and to update policies and procedures as circumstances warrant.

Campus Spaces: Fall Semester

Face coverings?

Everyone is encouraged to wear a mask or face covering while inside campus facilities.

Unvaccinated individuals are strongly encouraged to continue wearing a face covering while on the GGC campus, both indoors and outdoors.

How to Wear Cloth Face Coverings

Return to campus plan?

The University System of Georgia has approved GGC’s comprehensive plan to return to campus. The documents that follow include an overview, general operations and activities around student life. Each document contains information pertinent to the entire campus community.

Hand sanitizer availability?

There are hand sanitizer stations all around campus, and they will be monitored to keep them operational.

Social distancing requirements?

Fully vaccinated individuals can resume campus classes and other activities without physically distancing. Unvaccinated individuals are strongly encouraged to continue wearing face coverings and socially distancing from others when possible.

Water fountains and bottle-filling stations?

Campus bottle-filling stations are operational. Water fountain bubblers are locked with red safety caps to minimize the risk of COVID-19 transmission.

Class Options

2021 Fall Semester course format: online, hybrid, face-to-face, eCore

When building your schedule, reflect on how your courses worked during previous semesters and talk with your advisor or faculty mentor.

Read the descriptions that follow to identify how classes will be taught and listed in the GGC schedule of courses.

Online

"Online" with "TBA" times and days: asynchronous class – you log in and complete according to stated deadlines, but there is no regular time when you and your classmates meet together.

"Online" with specific times and days: class meets synchronously – you will log on to an online platform to experience class at the same time as your classmates.

Hybrid

Hybrid includes a vast majority of in-person interactive instruction with students rotating in the classroom space.

Face-to-face

Listed class has neither online nor hybrid labels and meets in person.

eCore

"Online" with "TBA" for both times/dates and instructor: Usually an eCore class is taught by USG faculty, but not GGC faculty.

Missed class time due to COVID-19 (students)?

Your instructors will work with you to help you get caught up. Other options, including a medical withdrawal, may also be open to you.

Missed work time due to COVID-19 (faculty and staff)?

Faculty and staff who test positive should stay home from work and contact their health care provider as well as the local department of public health. Employees should contact Sandra Schneider, Payroll and Benefits, at 678.407.5054 or email benefits@ggc.edu for additional assistance/instructions on requirements for absences and return to work. Test results should be provided to Payroll and Benefits so they may handle appropriate notifications while ensuring confidentiality as required by the Americans with Disabilities Act (ADA). Faculty notifications will be made to the Office of the Provost by Payroll and Benefits. Payroll and Benefits will maintain contact with employees during the period of their illness.

If well enough to work from home, faculty and staff may be allowed to perform their duties virtually for 14 calendar days. Supervisor approval is required for any telework. If the nature of an employee’s work does not allow for telework, accumulated sick leave time must be used. Provost approval is required for all faculty requests where a temporary change of instructional format (online/telework) is warranted. If an employee is not completely recovered by the end of the 14-calendar day period, employees will be transitioned to a sick leave status under applicable leave options to focus on their recovery. As a reminder, after five continuous days of any sick related absence, employees are to provide medical documentation to Payroll and Benefits to support appropriate review of leave options.

COVID-19 Health and Exposure

COVID-19 vaccines?

Find COVID-19 vaccine information from the following sources:

Face coverings?

Everyone is encouraged to wear a mask or face covering while inside campus facilities.

Unvaccinated individuals are strongly encouraged to continue wearing a face covering while on the GGC campus, both indoors and outdoors.

How to Wear Cloth Face Coverings

GGC Health Services and appointments for students?

Health Services does not offer COVID-19 testing. 

Health Services is available for the following student services: 

  • Appointments
  • To get first-aid items such as ice packs, heat packs, thermometers, bandages
  • To pick up other items, such as over-the-counter medications or condoms
CDC coronavirus information and resources

Symptoms of COVID-19?

  • Fever (measured temperature above 100.4 degrees Fahrenheit, or you feel feverish)
  • Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

From the CDC

If you are sickCDC coronavirus information and resources

Experiencing symptoms of COVID-19?

If you have any symptoms, you should go to a Georgia Department of Public Health COVID-19 testing site.

Fully Vaccinated

Any fully vaccinated person who experiences COVID-19 symptoms should isolate themselves from others, be clinically evaluated for COVID-19, and be tested for SARS-CoV-2 if indicated.

Unvaccinated

Isolate for 10 days, get tested if experiencing COVID-19 symptoms, and even if you receive negative test results you must still self-isolate for 10 days since symptom onset. 
 
You may return to campus when the following are met:

  • 10 days since symptoms first appeared and
  • 24 hours with no fever without the use of fever-reducing medications and
  • Other symptoms of COVID-19 are improving*

*Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.

From the CDC

When to QuarantineIf you are sickCDC coronavirus information and resources

Exposure notification from GDPH or others?

Students who are notified of an exposure by the Georgia Department of Public Health (GDPH) or a person who has tested positive and are not fully vaccinated, must remove themselves from campus for 10 days, even if you are not showing symptoms. While awaiting test results, students must remain at home in self-isolation and keep their mentor/dean/instructors informed of their return-to-campus status.

If you have tested positive at any testing site or facility, please self-report using the COVID-19 Student Form.

Self-reporting assists with internal tracing for reporting to the University System of Georgia. No identifier information will be sent, only aggregate data for the college. To help determine the risk of potential exposure to coworkers and others on campus, exposed individuals will be contacted by the Georgia Department of Public Health (GDPH), and all tracing will be done by the GDPH in collaboration with the GGC point of contact.

Faculty and staff who are exposed and unvaccinated should stay home from work for 10 calendar days and contact Sandy Schneider, Payroll and Benefits, at 678.407.5054 or email benefits@ggc.edu. Additional assistance/instructions on requirements for absences and return to work will be provided.

Obtain a test for COVID-19 at least once during your quarantine. If you DO NOT have symptoms, get a test five days or more after your last exposure. The quarantine period can be shortened as follows for individuals who are experiencing no symptoms and not residing in a congregate facility, if all of the following criteria are met.

Close contacts may:

  • Quarantine for 7 days following their date of last exposure if ...
    • they test negative (molecular or antigen) for COVID-19 on or after day 5
      AND
    • have not shown signs or symptoms of COVID-19 during their quarantine period.

OR

  • Quarantine for 10 days following their date of last exposure if ...
    • they have not had a COVID-19 test since their date of last exposure
      AND
    • have not shown signs or symptoms of COVID-19 during their 10-day quarantine period.

If individuals meet the criteria to end quarantine after either day 7 or day 10, it is required that the individuals continue to do the following through day 14:

  • Practice social distancing, i.e., maintain 6 feet distance from others.
  • Wear a face mask when around others.
    • Face coverings should not be placed on children less than 2 years old or anyone who is having trouble breathing.
  • Continue proper handwashing and respiratory etiquette.
  • Stay home as much as possible and limit contact with others.

If individuals develop symptoms consistent with COVID-19 after their shortened quarantine period ends, but within 14 days from the date of last exposure to the individual with COVID-19, they should immediately isolate and make arrangements to get tested for COVID-19.

Obtain a test in your quarantine if you experience any of the following symptoms: 

  • Fever (measured temperature above 100.4 degrees Fahrenheit, or you feel feverish)
  • Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Testing for COVID-19?

Free testing for COVID-19 is available from the Georgia Department of Public Health. Testing may also be available through your primary care physician or local pharmacy clinic. GGC does not offer COVID-19 testing on campus.

Testing Resources

Positive COVID-19 test?

I've tested positive for COVID-19

 

Students

Students who test positive for COVID-19 must self-isolate at home until they have recovered. 

If you have tested positive at any testing site or facility, please self-report using the COVID-19 Student Form.

Self-reporting assists with internal tracing for reporting to the University System of Georgia. No identifier information will be sent, only aggregate data for the college. To help determine the risk of potential exposure to students and others on campus, exposed individuals who use the student self-report form will be contacted by GGC's contact tracer.

Faculty and Staff

Faculty and staff who test positive should stay home from work and contact their health care provider as well as the local department of public health. Employees should contact Sandra Schneider, Payroll and Benefits, at 678.407.5054 or email benefits@ggc.edu for additional assistance/instructions on requirements for absences and return to work. Test results should be provided to Payroll and Benefits so they may handle appropriate notifications while ensuring confidentiality as required by the Americans with Disabilities Act (ADA). Faculty notifications will be made to the Office of the Provost by Payroll and Benefits. Payroll and Benefits will maintain contact with employees during the period of their illness.

If well enough to work from home, faculty and staff may be allowed to perform their duties virtually for 14 calendar days. Supervisor approval is required for any telework. If the nature of an employee’s work does not allow for telework, accumulated sick leave time must be used. Provost approval is required for all faculty requests where a temporary change of instructional format (online/telework) is warranted. If an employee is not completely recovered by the end of the 14-calendar day period, employees will be transitioned to a sick leave status under applicable leave options to focus on their recovery. As a reminder, after five continuous days of any sick related absence, employees are to provide medical documentation to Payroll and Benefits to support appropriate review of leave options.

From the CDC

If you are sickWhen can I be around others?CDC coronavirus information and resources

Contact tracing?

Students 

When a student fills out a COVID-19 Student Self-Report Form, they can expect a call from GGC’s contact tracer within the next 24 hours. The contact tracer will discuss with the student the information they disclosed on the report form, which will help to determine the following:

  • Possible start of the student’s infectious period
  • Expected duration of their isolation, and 
  • Identification of students or faculty/staff members who were their possible close contacts (A close contact, as defined by the CDC and DPH, is anyone who was within six feet of the positive case for more than 15 minutes during the time that the self-reporting student was possibly infectious.)

The information shared in the self-report form and over the phone between the positive student case and the contact tracer will remain confidential.  

Students who are identified as possible close contacts will receive an email from the contact tracer informing them of possible exposure, with detailed information about when to get tested for COVID-19 and for how long to quarantine (if necessary). They may also receive a call from the contact tracer to help clarify what steps the close contact needs to make. Please note that the contact tracer cannot disclose or confirm the identities of any positive cases to close contacts.   

In addition, the contact tracer may call at day 7 and day 10 of quarantine/isolation to check in with the student and determine whether they can end their quarantine/isolation by their initial expected date or if additional days are needed.

Contact Tracing and the Classroom

If a student confirms to the contact tracer that they attended any classes while possibly infectious, the contact tracer will reach out to those respective professors to request a seating chart and attendance sheet, or otherwise a record of the seating arrangement for the class session date(s) in question. 

In addition, should a student tell a faculty member that they have COVID-19, the faculty member should refer them to fill out the COVID-19 student report form. The class continues in person as normal, and arrangements in terms of make-up work should be made between the student and the faculty member. The contact tracer cannot speak on behalf of a student for make-up work requests, nor can the contact tracer confirm to faculty if a student submitted a report form. 

Faculty

Faculty notifications will be made to the Provost’s office by Payroll and Benefits.

Employees who test positive, please refer to the information under “Positive COVID-19 test?” question in the Public Health FAQ.

When to return to campus after self-isolation?

Georgia Gwinnett College is requiring a symptom-free based recovery strategy in accordance with Georgia Department of Public Health guidance. You are considered recovered and may return to campus when the following are met:

  • You remain fever-free without the use of fever reducers for 24 hours, and
  • You show improvement in respiratory symptoms (e.g.,cough, shortness of breath), and
  • It has been at least 10 days since your symptoms first appeared.
  • COVID -19 testing prior to returning is recommended, but not required. 

From the CDC

When can I be around others?CDC coronavirus information and resources

CARES Act / Emergency Funds

Federal CARES Act / GGC's Student Emergency Fund

As of April of 2020, the Federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act) provided economic relief for college students who qualified according to the guidelines set forth by the U.S. Department of Education. Georgia Gwinnett College signed and returned the certification and agreement to receive $13,570,330 in funding through the CARES Act. GGC will use at least 50% of the total award ($6,735,165) to provide support to students who were impacted financially by GGC moving to online instruction. GGC’s Student Emergency Fund provides assistance to GGC students in need. View CARES Act Quarterly Budget and Expenditure Reporting for Section (a)(1) Institutional Portion and Section (a)(2). Email questions to cares@ggc.edu.

Qualifications for CARES Act economic relief?

Spring 2020

Title IV and Pell Grant eligible students (based on completed FAFSA) enrolled in spring classes who transitioned to online after March 13, 2020 were automatically awarded. All others will need to apply.

CARES Act/Student Emergency Fund Request form (login required)

Amount of CARES Act relief funding?

For student enrolled in Spring 2020 (only):

  • $900: Qualified full-time students (12 or more credit hours)
  • $450: Qualified part-time students (6-11 credit hours)

When to expect CARES Act funds?

Fund distribution began during the week of April 27 to qualified Pell Grant eligible students. Students who submitted an application for assistance received any approved funds as soon as possible following a thorough review of the application.

Notification of CARES Act award?

Eligible students receive updated financial aid notification with their CARES Act award through their GGC Claw Mail email.

Disbursement of CARES Act funds?

If the student is eligible, CARES Act funds will be processed in Grizzly Den within Banner. CARES Act funds will be disbursed by the student’s preferred method of payment on file with the College. For quicker delivery, we encourage students who are not currently enrolled in direct deposit to sign up through Student Account Center (login required).

Applying for additional CARES Act funds?

For CARES Act Funds: April 2020 – February 2021

Funds were made available for students who have a FAFSA on file and who applied for assistance by completing and submitting the emergency funding application. These requests were granted based on the individual’s need and circumstance. Additional funding is intended for expenses related to the disruption of campus due to coronavirus (including eligible expenses under a student’s cost of attendance such as food, housing, course materials, technology, health care, and child care).

Applying for Student Emergency Fund assistance?

Students applying for emergency funds through the Grizzlies Helping Grizzlies program must provide documentation of their expenses. These requests are reviewed by a committee and the maximum amount a student can receive is $500.

CARES Act award statistics?

GGC estimates that approximately 8,600 students may be eligible to receive CARES Act funding.

CARES Act Funds Awarded

Date Number of Students Amount
03/31/2021 6,395 $6,735,165
03/10/2021 6,144 $5,851,576.44
02/24/2021 6,131 $5,813,312.44
02/17/2021 6,122 $5,794,667.44
02/11/2021 6,118 $5,773,997.44
02/03/2021 6,095 $5,732,154.44
01/27/2021 6,078 $5,703,637
01/20/2021 6,060 $5,665,087
01/13/2021 6,049 $5,636,842
01/06/2021 6,042 $5,605,096
12/16/2020 6,040 $5,596,991
12/02/2020 6,030 $5,600,478
11/18/2020 6,019 $5,578,144
11/11/2020 6,015 $5,569,504
11/04/2020 6,010 $5,558,590
10/28/2020 6,010 $5,552,490
10/21/2020 6,008 $5,541,720
10/15/2020 6,004 $5,533,920
10/07/2020 5,967 $5,492,277
09/23/2020 5,965 $5,476,509
09/17/2020 5,964 $5,469,060
09/10/2020 5,964 $5,466,860
08/26/2020 5,961 $5,447,350
08/12/2020 5,956 $5,413,251
08/06/2020 5,953 $5,390,776
07/22/2020 5,937 $5,352,483
07/14/2020 5,930 $5,316,735
07/08/2020 5,910 $5,278,952
06/26/2020 5,910 $5,243,765
06/12/2020 5,903 $5,190,165
05/26/2020 5,869 $5,100,751
05/12/2020 5,830 $4,994,811

HEERF II and III / Emergency Funds

Federal Higher Education Emergency Relief II (HEERF II)

In December 2020, GGC was awarded additional funding under the Higher Education Emergency Relief II (HEERF II) funding in the Coronavirus Response and Relief Supplemental Appropriates Act of 2021. An additional $6,735,165 in student funding was allocated to GGC. These funds may be awarded to students who incur “emergency costs that arise due to coronavirus.” GGC must prioritize awards to students who show “exceptional need” when awarding HEERF II funding. Need is determined by using a student’s financial aid application information. GGC’s Student Emergency Fund provides assistance to GGC students in need. View CARES Act Quarterly Budget and Expenditure Reporting for Section (a)(1) Institutional Portion and Section (a)(2). Email questions to cares@ggc.edu.

Qualifications for HEERF II economic relief?

Pell Grant eligible students (based on completed FAFSA) enrolled in spring classes 2021 who were registered on March 5, 2021 will automatically be awarded. All others will need to apply: HEERF Emergency Fund Request Form (login required).

Amount of HEERF II funding?

For Pell Grant eligible students enrolled in Spring 2021:

  • $800: Qualified full-time students (12 or more credit hours)
  • $400: Qualified part-time students (6-11 credit hours)
  • $150: Qualified less than half time students (1-5 credit hours)

There is a cap of $3,000 in CARES/HEERF II funds per student.

When to expect HEERF II funds?

Fund distribution begins the week of March 8, 2021 to qualified Pell Grant eligible students. Students who submit an application for assistance receive any approved funds as soon as possible following a thorough review of the application. Applications for emergency funding are reviewed weekly.

Notification of HEERF II award?

Eligible students will receive an updated financial aid offer notification with their HEERF II award through their GGC Claw Mail email.

Disbursement of HEERF II funds?

If a student is eligible, HEERF II funds will be processed in Grizzly Den within Banner. HEERF II funds will be disbursed by the student’s preferred method of payment on file with the College. For quicker delivery, we encourage students who are not currently enrolled in direct deposit to sign up through Student Account Center (login required).

Applying for additional HEERF II funds?

Funds may be available for students who are lawfully present in the United States, are not international students and who apply for assistance by completing and submitting the HEERF Emergency Fund Request Form (login required). These requests will be granted based on available funding, GGC’s awarding protocols as approved by the Board of Regents, and a student’s need and circumstance. This funding is intended for emergency costs that arise due to coronavirus such as tuition, food, housing, health care (including mental health care), or child care. 

Applying for Student Emergency Fund assistance?

Students who self-identify their needs by completing a CARES Act/Student Emergency Fund Request form (login required) can apply for these funds regardless of whether or not they have completed a FAFSA form. The need will be evaluated and funds may be awarded based on eligibility and demonstrated need.

Didn’t complete 2020-2021 FAFSA for spring and summer fund requests?

Students who have not submitted a FAFSA application can complete and submit their FAFSA form as soon as possible (no later than June 30, 2021). In the event new FAFSA applicants receive Title IV eligibility status, GGC will work to provide HEERF II fund allocations to these students as soon as possible.

Students who apply for HEERF II funding for the Fall 2021 semester will need to complete the 2021-2022 FAFSA.

HEERF II and III award statistics?

GGC estimates that approximately 8,600 students may be eligible to receive HEERF II funding.

HEERF II Funds Awarded

Date Number of Students Amount
09/29/2021 9,309 $7,999,683.01
09/23/2021 9,300 $7,987,297.92
09/15/2021 9,296 $7,983,897.92
09/01/2021 9,290 $7,975,824.76
08/25/2021 5,828 $4,099,435.23
08/12/2021 5,799 $4,050,170.69
08/04/2021 5,785 $4,028,204.23
07/28/2021 5,774 $4,010,128.07
07/21/2021 5,770 $4,006,422.81
07/14/2021 5,765 $3,998,603.30
07/06/2021 5,754 $3,993,403.30
06/22/2021 5,729 $3,982,716.30
06/09/2021 5,667 $3,951,722.82
06/02/2021 5,665 $3,872,768.25
05/26/2021 5,661 $3,869,738.25
05/12/2021 5,646 $3,858,200.51
05/05/2021 5,643 $3,857,000.51
03/31/2021 5,612 $3,829,260.51
03/24/2021 5,569 $3,798,460.51
03/18/2021 5,565 $3,797,460.51
03/10/2021 5,458 $3,701,434.00

HEERF III Funds Awarded

Date Number of Students Amount
09/29/2021 3,456 $3,471,077.97
09/23/2021 3,450 $3,463,226.97
09/15/2021 3,446 $3,454,489.41
09/01/2021 3,414 $3,422,55.45
 

Psychological Services

Psychological Services Available?

Counseling and Psychological Services (CAPS) offers telehealth sessions with students over the phone or using video chat. In-person services are suspended until further notice.

Services are available Monday through Friday from 9 a.m. to 5 p.m. by calling 678.407.5592. We encourage you to contact us if you need assistance or have questions.

Students who are new to CAPS will need to contact CAPS to schedule a screening appointment. Students who are currently connected with a CAPS counselor may contact them directly to schedule an appointment.

Eligible?

In accordance with laws and regulations pertaining to mental health practice in the state of Georgia, students who have relocated out of state are not currently eligible for ongoing tele-health services from Counseling and Psychological Services (CAPS).

However, we are happy to talk with you to assist with your concerns, provide continuity-of-care consultations, and help you connect with local resources. If you are already connected to an outside counselor, please reach out directly to your outside counselor.

Emergency Assistance

Emergency assistance is available 24/7.

  • GGC Public Safety: 678.407.5333
  • Georgia Crisis and Access Line: 800.715.4225
  • National Suicide Prevention Lifeline: 800.273.8255 
  • Gwinnett Domestic Violence Crisis Hotline: 770.963.9799 
  • Mosaic Georgia (Sexual Assault): 866.900.6019
  • National Domestic Violence Hotline: 800.799.SAFE (7233)
  • SAMHSA National Helpline for Substance Abuse: 800.662.HELP (4357)
  • National Alliance on Mental Health (NAMI) Helpline: 800.950.NAMI (6254)
  • Georgia COVID-19 Emotional Support Line: 866.399.8938

Coping Techniques (with videos)

View information about coping in stressful times on the GGC blog as well as the following resources:

GGC Videos

Additional Resources

Technology

Technology support for faculty and staff?

Microsoft Office

Faculty and staff may install Microsoft Office on up to five personal devices (PCs, macs, tablets and smartphones). View MS Office download instructions (login required).

Telework-related Helpdesk Knowledgebase Articles

Communication and collaboration tool: Request Microsoft Teams and training for this communication and collaboration tool that integrates chat, screen sharing, video conferencing and file collaboration all into one application. View MS Teams training.

Online synchronous classes: Blackboard Bb Collaborate Training provides a tool that can be used to facilitate online synchronous classes.

Connecting to GGC network: VPN installation provides a private and secure connection to access GGC network resources off campus.

GGC office desk phone: Find instructions to forward incoming calls and online/email access to voicemail messages.

GGC Helpdesk Requests or Questions

Contact the Helpdesk between 8 a.m. and 5 p.m., Monday through Friday, by calling 678.407.5611, emailing helpdesk@ggc.edu, or logging into the Helpdesk knowledgebase.

Technology support for students?

What if I don’t have the technology I need?

Two options are available for those without laptops. 

You may qualify for a loaner laptop with a recommendation from a faculty member. Loaner laptops are limited and checked out for a semester at a time. 

Alternatively, laptops are available for purchase through the bookstore, and if it’s required for your major, you may qualify to use a portion of your financial aid to cover the cost.  Inquire at the Helpdesk about software needs. There may be college-licensed software that can be provided for you.

Software and Training Resources

Microsoft Office

Students may install Microsoft Office on up to five personal devices (PCs, macs, tablets and smartphones). View MS Office download instructions (login required).

Technology Needs

Students who need Internet connectivity are encouraged to contact Internet service providers, such as Comcast and Spectrum, about special offers/pricing that may be available. Please be advised that providers will likely start charging for service after an introductory period.

View Georgia Public Library Services for access to WiFi and other digital resources.

If you have additional technology needs, please discuss with your instructor.

Accommodation

Students seeking accommodation should contact Disability Services at 678.407.5883 or disabilityservices@ggc.edu.

GGC Helpdesk Requests or Questions

Contact the Helpdesk between 8 a.m. and 5 p.m., Monday through Friday, by calling 678.407.5611, emailing helpdesk@ggc.edu, or logging into the Helpdesk knowledgebase.

eduroam, wireless roaming Internet connectivity service?

eduroam is an international wireless roaming service that provides secure Internet connectivity. It is available at all campuses in the University System of Georgia, plus thousands of other locations including more than 600 colleges, universities, and research facilities in the U.S. and over 100 countries.

Connect to wireless at any eduroam location by logging in with your GGC Claw Mail email address and password. 

Device-specific Instructions

Windows Device
  1. Open WiFi/wireless settings icon on bottom right task bar.
  2. Select eduroam from the list of available wireless connections.
  3. Enter your GGC Claw Mail address and password.
Mac Computer
  1. Select eduroam from Wi-Fi section in menu bar.
  2. Enter GGC Claw Mail address and password.
  3. Click Join.
  4. Click on Continue when prompted to examine the server’s certificate.
  5. Enter username and password of user with admin access to make change if prompted.
iPhone/iPad (iOS)
  1. Click Settings (from home screen), click on Wi-Fi, select eduroam.
  2. Enter GGC Claw Mail address and password.
  3. Click Join.
  4. Click Trust when warned about the server certificate.
Android
  1. Click on Settings, click on Connections, click on Wi-Fi, select eduroam.
  2. Select PEAP for EAP method.
  3. Enter identity as GGC Claw Mail address.
  4. Enter GGC password.
  5. Select Don’t validate for CA Certificate.
  6. Click on Connect.

Please contact the GGC Helpdesk with questions: helpdesk.ggc.eduhelpdesk@ggc.edu; 678.407.5611.