Crucial Conversations facilitated by Dr. Debbie Longo

Tue. Apr 24, 2018 10:00am - 12:00pm
Heritage Room, Kaufman Library

Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation that’s keeping you stuck. Whether it’s a problem with poor quality, strained peer or manager relationships, declining client or student satisfaction,—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

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