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Starting Jan. 2, 2026, Information Technology (IT) will temporarily begin operating the Helpdesk in the Daniel J. Kaufman Library & Learning Center on the first floor during Project J-440.

 

interior diagram of Helpdesk location in Kaufman Library

 

The Helpdesk will align support hours and services with the spring 2026 Kaufman Library hours.

The spring 2026 Helpdesk hours follow:

  • Jan. 2-9
    • Monday-Friday, 8 a.m.-4:30 p.m.
  • Jan. 12-March 7*
    • Monday-Thursday, 7:30 a.m.-7 p.m.
    • Friday, 7:30 a.m.-5 p.m.
    • Saturday, 10 a.m-2 p.m. (online and phone support only, no walk-up support)

*Jan. 19: The Helpdesk will be closed for the Martin Luther King Jr. Day holiday.

  • March 8-15 (Spring Break)
    • Monday-Friday, 8 a.m.-4:30 p.m.
  • March 16-May 15
    • Monday-Thursday, 7:30 a.m.-7 p.m.
    • Friday, 7:30 a.m.-5 p.m.
    • Saturday, 10 a.m.-2 p.m. (online and phone support only, no walk-up support)

Future hours will be announced via Inside GGC and IT Services.

If you have any questions, please contact the Helpdesk at:    

•    Web: http://helpdesk.ggc.edu     
•    Email: helpdesk [at] ggc.edu (helpdesk[at]ggc[dot]edu)     
•    Phone: 678.407.5611