Accounts and Access Draft Page

Your GGC account includes a GGC username and password and is protected by multifactor authentication (MFA). This account provides access to GGC’s essential academic and student systems.

What You Can Access With Your GGC Account

With your GGC account, you can log in to the following services:

Claw Mail - GGC’s official student email system
Grizzly Orientation Portal - Orientation access for new incoming students
Grizzly Den (Banner) - Self-service access to academic and enrollment information
Degree Works - View your course of study and run degree audits
MyCourses - GGC’s online learning platform

GGC accounts may only be used to conduct official activities of the college. Please consult the Acceptable Use Policy for additional information.

If you have questions about credit transfers, please contact the Registrar's Office.

Manage Account

Secure Account

Manage Password

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Manage Your Account

New employees and students must obtain their initial password information and reset it with a password of their own choosing. At the time the initial password is reset multifactor authentication options must also be set up.

First Time Account Setup (Admitted Students Only)

For newly admitted students, look for an email titled “Congratulations from GGC!” and follow these steps to set up your new GGC account.

Step 1: Find Your GGC Credentials

Students receive their GGC Username and initial password via email communications sent to the email address used on their admissions application.

Step 2: Install Microsoft Authenticator App

Before logging in, download and install the Microsoft Authenticator App on your mobile device. This will be your primary method for Multi-Factor Authentication (MFA).

Download the Microsoft Authenticator for Android. | Download the Microsoft Authenticator for iOS.

Please wait until step 4 before scanning the QR code with your authenticator app.

Step 3: Access the My Account Portal

Visit the My Account settings page and log in using your GGC credentials from step one. Recommendation: Use a computer, not a mobile device.

Step 4: Set Up Multi-Factor Authentication (MFA)

After logging in, you will be prompted to set up Multi-Factor Authentication. Please set up both of the following methods.

Method 1: Use the Microsoft Authenticator App and receive a code every time you log in. You will scan a QR code during setup.

Method 2: Use your phone number. You will receive a code via text every time you log in.

Important: To access the Self-Service Password Reset portal, you will need both forms of multifactor authentication. For this reason, it is essential that you set up both authentication methods during the setup process. Completing this step will enhance your account security and ensure a smooth password recovery process.

Step 5: Change Your Initial Password

After completing MFA, change your initial password in the “Change Password” section of My Account if you are not already prompted to do so. Your new password must follow the GGC password requirements:

Must not contain your account name or parts of your full name
Must not include easily guessable personal information (e.g., birthdays, names, addresses)
Must be at least 10 characters long
Must include three of the following four-character types:
Uppercase letters (A–Z)
Lowercase letters (a–z)
Numbers (0–9)
Special characters (!, $, #, %, etc.)

How long is the GGC account available to students?

Student accounts are disabled after 3 semesters of inactivity. Accounts for students who have graduated are disabled 3 semesters after graduation.

A student account will be deemed inactive unless the student has at least one registration activity (adding or dropping of a course) in the past 3 consecutive semesters. Inactive student accounts will be deactivated after the third semester of inactivity or the semester following graduation.

Reactivation of deactivated accounts will only be possible if the student has re-enrolled.

Setting Up your Employee Account

The Help Desk assists new faculty and staff with the initial setup of their GGC account. Please visit the Help Desk if you do not have access to your account because it has not yet been setup.

The Help Desk will also walk you through the process of attaching the Microsoft Authenticator to your account, which will allow you to use the self-service portal to reset your password if you forget it.

How long is the GGC account available to employees?

When a GGC employee separates from the college, their GGC account is disabled as of their separation date. We recommend transferring or archiving any necessary content before the employee’s last working day, if applicable

Cybersecurity Notice

Information Technology(IT) will never request your password or sensitive information via email, online form, text or phone call.

Legitimate GGC emails will not threaten immediate account closure.
Learn to Protect Your Email

Sharing account credentials puts email, files and personal information at risk.
Learn more about cybersecurity

Secure Your Account

Download Authenticator (iOS)

Download Authenticator (Android)

Multi‑factor authentication (MFA) adds an extra layer of security to your GGC account by requiring a second step to verify your identity when logging in. This helps protect your account from unauthorized access and cyber threats such as identity theft and malware.

Required for access to college email and certain systems (per USG IT Handbook Section 03.01.02)
Uses a mobile device or phone to confirm your identity during login

Getting Started with MFA

To use MFA, you must register a device that will be used to verify your login.

Typically a smartphone or mobile device
Used to approve or verify login attempts

Recommended Option

Enable push notifications to approve or deny login attempts quickly on an authenticator app.

GGC recommends Microsoft Authenticator for MFA on GGC accounts. When you log in, the app sends a notification to your phone so you can quickly approve or deny the sign‑in request, helping confirm that it is really you.

Password Management

You may need to change or reset your password if it has been compromised, shared, or forgotten, or if it no longer meets security requirements. Regular password updates help protect your account, personal information, and college systems from unauthorized access.

Create a Strong Password

When updating your password, follow these GGC Password Requirements to ensure your password:

Does not contain your account name or parts of your full name
Does not include easily guessable personal information (e.g., birthdays, names, addresses)
Is at least 10 characters long

Additionally, your password must include three of the following four character types:

Uppercase letters (A–Z)
Lowercase letters (a–z)
Numbers (0–9)
Special characters (!, $, #, %, etc.)

Strong passwords make it more difficult for cybercriminals to access your accounts and data. For additional guidance, visit the Cybersecurity page.

Self Service Password Reset

Reset Your BookStore Password

To change your password on a GGC-Managed device you must be on-campus and connected to the GGC network. If you are off campus, you must first connect to the network via VPN.

Press Ctrl + Alt + Delete on your keyboard.
Select “Change a password“.
Select “Change a password“.
Enter your old password, then your new password twice to confirm.
Your GGC account password change is now complete.

Visit Self-Service Password Reset (SSPR).

Follow the prompts to reset your GGC account password. (You must have at least two forms of Multi-Factor Authentication (MFA) already set up, such as the Microsoft Authenticator App and text message.)

After changing your password, your password to log in to your Mac will still be your previous password. To align your login password:

Open System Settings.
Navigate to Users & Groups.
Select your account and click Change.
Enter the new password to synchronize it with your GGC account password.

Visit Self-Service Password Reset (SSPR).
Follow the on-screen prompts to reset your GGC account password.

After resetting your password, your GGC-managed Windows computer will retain your previous GGC account password until you return to campus and connect it to the GGC network.