Software and Online Services

Software and Online Services serves as a collection of tools and resources for faculty, students and staff. These programs are licensed to offer access to a wide range of tools that support learning, teaching, collaboration, and productivity. 

Applications include those for creating documents, analyzing data, designing content, and communicating effectively, as well as cloud‑based platforms that allow users to access files and resources from anywhere. Not all services and software are listed here as many are integrated into MyCourses or offered by request only.

View MyCourses Integrations

View Information Technology Requests

Adobe Creative Cloud is a collection of software tools used for graphic design, video editing, photography, web development, and digital media creation. Popular applications include Photoshop, Illustrator, InDesign, Premiere Pro, and Acrobat.

Student Access

  • Adobe Creative Cloud licenses are available for faculty and staff only
  • Students can use Adobe Creative Cloud on campus computer labs

Additional Option for Students

  • Adobe Express is available at no additional cost
  • Web‑based design tool (similar to Canva)

How to Sign in to Adobe Express          Adobe Express Tutorials on LinkedIn Learning

Adobe Acrobat Pro is a software application used to create, edit, and manage PDF documents. It allows users to combine files, add comments, complete and sign forms, and protect documents with security features. Adobe Acrobat Pro supports efficient document sharing and collaboration across academic and administrative work.

Learn difference in Acrobat Products          Request access to Adobe Acrobat Pro

Faculty who need Adobe Creative Cloud for classroom use may submit a request to provide students with access.

  • Student access is temporary and is automatically removed at the end of each semester

Faculty and Staff Access

Faculty and staff may request Adobe Creative Cloud for use on personal devices.

  • Requests require a documented business rationale
  • Licenses are limited and subject to approval

Request access to Adobe CC 

Class Picture Book

For Faculty

The Class Picture Book gives faculty quick access to class rosters for the current semester and the most recent past semester. It helps instructors connect student information with student identities in one place. While some information is also available in Grizzly Den (Banner), the Class Picture Book provides a more visual and streamlined view to support teaching and student engagement.

ClickUp is an all-in-one productivity platform designed for organizing, managing, and tracking work. Its flexible hierarchy (Workspaces, Spaces, Folders, Lists, Tasks, Subtasks) allows for custom project and workflow structures to fit any organization or process. Currently access to ClickUp is limited to faculty and staff with some exceptions for students based on license availability.

Curriculum

For Faculty

Curriculum is a curriculum management system from Modern Campus that streamlines and automates the curriculum lifecycle at GGC, including proposals for new courses, course revisions, deletions, certificates, and academic programs. Once a proposal is submitted, it moves through an approval workflow, allowing authorized users to track progress at each stage. Access to the Curriculum portal is limited to faculty, department chairs, and deans, while students and non‑authorized staff do not have the ability to view, edit, or submit proposals.

Learn how to create and submit a proposal.

Ink2Go is a screen annotation tool that allows instructors to write and draw over other applications, including video, and use a built‑in digital whiteboard. The software is available on classroom computers through the Software Center and works best when used on the classroom computer with the touchscreen monitor. Annotations created with Ink2Go can be saved as PDF files and shared with students through MyCourses or email.

LinkedIn Learning is an online library of on‑demand video training courses covering business, software, and creative skills.

  • Access courses from a computer or mobile app
  • Explore topics to build professional and technical skills

Getting the Most Out of LinkedIn Learning

Connect your personal LinkedIn account to:

  • Receive personalized course recommendations
  • Access course certificates
  • Create custom learning paths with AI‑based tools
  • View GGC‑recommended collections

Cybersecurity Notice

Information Technology will never request your password or sensitive information via email, online form, text or phone call.

Legitimate GGC emails will not threaten immediate account closure.

Learn How to Protect Your Email

Sharing account credentials puts email, files and personal information at risk.

Learn more about cybersecurity

Microsoft 365

For Faculty, Students and Staff

Microsoft 365 (M365), previously known as Office 365, offers Microsoft’s most popular applications in a single, easy-to-manage service. Familiar tools like Microsoft Word, PowerPoint, and Excel seamlessly integrate with Claw Mail, enabling effortless collaboration. Users can also download and install these applications on their mobile devices for added convenience.

Learn More About Microsoft 365

For Faculty, Students and Staff

The Microsoft Authenticator app is GGC’s Multifactor Authentication (MFA) application. MFA adds a second layer of protection to GGC logins. MFA helps prevent unauthorized access to your account and protects you from cyber threats such as identity theft and malicious software.

MFA is required to access college email and certain other systems.

Download Authenticator for Android      |      Download Authenticator for iOS

Learn how to manage your GGC Account.

Oracle Academy

For Faculty and staff

Oracle Academy provides cloud resources, curriculum, training, and technology to support teaching and learning.

Teaching Content Areas

Oracle Academy resources support instruction in a wide range of technical topics, including:

  • Database design and SQL/PL/SQL
  • Java and data structures
  • Artificial intelligence and machine learning (ML)
  • Oracle Cloud Infrastructure and Autonomous Database
  • Linux
  • Oracle APEX development
  • Primavera project management
  • NetSuite applications (ERP, CRM, and supply chain)

Create an Oracle Academy account

Pulse

For Faculty, Students and Staff

The GGC Mobile app ( also known as Pulse) helps students stay connected and on track with their courses in MyCourses. The Pulse app provides an easy view of course calendars, readings, assignments, evaluations, grades, and announcement items.

ProctorU

For Faculty

ProctorU is an online proctoring solution used for high‑stakes tests and exams. It offers multiple service levels with different levels of interaction between students and proctors to support exam integrity.

ProctorU Review+

  • A proctor verifies student identity and reviews exam rules before the test begins
  • The testing environment is checked and secured prior to starting the exam
  • During the exam, students are monitored by an automated system (no live proctor present)
  • Sessions are reviewed after the exam by a professional proctor
  • An audited session report is provided within 24 hours
     

ProctorU Live+

  • A live proctor verifies identity, reviews rules, and secures the testing environment
  • The proctor monitors students in real time throughout the exam
  • AI tools run in the background to detect and flag suspicious behavior
  • Proctors can intervene immediately if a potential issue occurs
  • A session report is provided within 24 hours
GGC logo placeholder for Inside GGC

Technology Consultations

A technology consultation is a one‑on‑one appointment with a GGC IT staff member that provides personalized assistance with GGC technology. Be sure to include a brief description of the topic you would like to discuss to help the IT staff prepare for your consultation.

Respondus 4.0 is a desktop application for creating and managing exams. Respondus 4.0 can be used to import Word documents or certain publisher test banks to create exams suitable for publishing to MyCourses.

Learn more about faculty resources

Respondus LockDown Browser (For Faculty, Staff and Students)  

Respondus LockDown Browser (RLDB) is a secure web browser used with MyCourses quizzes, tests, and exams to help maintain academic integrity. When enabled by an instructor, RLDB limits actions such as opening other websites, taking screenshots, or exiting the browser during an assessment. RLDB sessions are not live‑proctored. Students must download and use the RLDB application to access required assessments, although most on‑campus computers already have RLDB installed.

Respondus Monitor is an automated, AI‑based proctoring tool that works with Respondus LockDown Browser (RLDB) to enhance the security of MyCourses quizzes. When enabled by an instructor, Respondus Monitor uses a student’s webcam to record the testing session and flags suspicious activity for instructor review. RLDB must be enabled for a quiz before Respondus Monitor can be used. 

Enable Respondus Monitor for a MyCourses Quiz

Tutor.com

For Students

Tutor.com partners with thousands of schools, libraries and organizations around the world to provide expert 1-to-1 online and on-demand tutoring to learners of all ages, at no cost to the user. Students, parents and job seekers have been using Tutor.com for personalized learning support for 20 years.

Access Free Online Tutoring

  • Log in to MyCourses.
  • From the top menu, select Free Online Tutoring.
  • Click eTutoring.
  • On the system check page, select Click here to continue.
  • You will be redirected to Tutor.com to begin your tutoring session.

Zoom is the GGC‑supported video conferencing tool used for meetings, webinars, and virtual classes. Employees can host and join meetings, while students can join sessions hosted by faculty, staff, or student groups. 

Zoom integrates with MyCourses, Kaltura, and the MyCourses Course Calendar, making it the preferred web conferencing tool for MyCourses. The Zoom desktop app is installed on classroom computers and supports in‑room cameras for sharing video with remote participants.

Learn more about classroom technology

Software Policies and Procedures

Installation Requests

This page does not represent an exhaustive list of all software and services available at Georgia Gwinnett College. Schools and departments that wish to have IT-licensed software/services installed on shared computers, please submit a software installation request.

Request Software Installation

Prohibited Software

In alignment with the Prohibited Software and Services Policy issued by the State of Georgia, the following applications are restricted and prohibited from being installed or accessed on GGC-owned or issued devices. Additionally, employees may not access sensitive or protected USG or GGC data on any device with these apps installed, including personal devices.

  •    RedNote (social media app)  
  •    DeepSeek (AI chatbot)  
  •    Webull (online stock trading)  
  •    Tiger Brokers (online stock trading)  
  •    Tik Tok (social media app)  
  •    WeChat (messaging app)  
  •    Telegram (messaging app)  
  •    Moomoo (investing app)  
  •    Lemon8 (social media app).  
  •    AI Note-taking tools (e.g., Otter.ai and Read.ai)

New Software Requests

To ensure efficiency and compliance with college processes, all requests for new software or online services must be submitted by an employee through a service request. This process begins with submitting a Software and Services Acquisition Request, after which the request will be reviewed. A consultation meeting will be scheduled to dive deeper into the request details based on the answers provided in the form.

Free and open-source software and services used for teaching, learning, research, or business-related purposes must be reviewed to ensure compliance with standards and security requirements.

Submit a Software and Services Acquisition Request 

Contact Us

Contact us

buildings

Help Desk

Library (Building L), Main Floor
678.407.5611
helpdesk@ggc.edu
helpdesk.ggc.edu

Meet Staff

Information Technology

Hours

Monday – Thursday: 7:30 a.m. – 7 p.m.
Friday: 7:30 a.m. – 5 p.m.
Sunday: Closed

View more GGC hours and scheduled campus-wide closings.

Online and Phone Service Only

Saturday: 10 a.m. – 2 p.m

Urgent Classroom Technology Support

678.407.5611

System and Services Availability Updates

status.ggc.edu